Shtern Dental Clinic
According to our open methodology, this clinic scored 47/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #4 of 12 ranked clinics · Last checked: 10 July 2026
Positions by Rating Profile
- Overall Transparency & Trust#447/100
- Best for Expats#347/100
- Best for Dental Implants#543.8/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#344.7/100
- Best English-speaking Clinics#349.8/100
- Best for Families / Childrennot ranked
Summary
Surgeon-led clinic with a large named multi-specialty team offering implants, All-on-4, oral surgery, prosthodontics and cosmetic dentistry, with digital X-ray, 3D CBCT, in-house lab and IV sedation; publishes USD pricing and supports multiple languages.
Strengths
- Information Transparency: 20 of 20 points.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s16] | 4/4 |
| ✓ | Dentist names listed 12+ dentists named with specializations. [s16] | 3/3 |
| ✓ | Dentist specializations listed [s16] | 2/2 |
| ✓ | Real clinic photos [s16] | 2/2 |
| ✓ | Service list published [s16] | 3/3 |
| ✓ | Clear contact details [s16] | 2/2 |
| ✓ | English website version English, plus Spanish, Russian and Hebrew. [s16] | 2/2 |
| ✓ | Address and map published Address and Google Maps link published. [s16] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published [s16] | 3/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ✓ | Crown price listed Full-mouth crowns 10,400 USD (package). [s16] | 2/2 |
| ✓ | Implant price listed All-on-4 10,300-11,300 USD. [s16] | 2/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ? | Google rating (Bayesian-adjusted) | 0/6 |
| ? | Google review volume | 0/3 |
| ? | Review recency | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [s16] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ? | Other review platforms | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Digital X-rays. [s16] | 2/2 |
| ✓ | CBCT (3D imaging) 3D CBCT scan. [s16] | 2/2 |
| ✓ | Implantology [s16] | 2/2 |
| ? | Orthodontics | 0/2 |
| ✓ | Oral surgery Oral & maxillofacial surgery, sinus lift, IV sedation. [s16] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients Multilingual; US/Canada toll-free line. [s16] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ✓ | WhatsApp / LINE available WhatsApp link provided. [s16] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s16] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations [s16] | 1/1 |
| ✓ | Convenient opening hours Mon-Fri 10-17. [s16] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Cancún", "English speaking dentist Cancún", "dental implants Cancún", "emergency dentist Cancún", "Cancún dental clinic for expats".
| ? | Mentioned for: best dentist Cancún | 0/1 |
| ? | Mentioned for: English speaking dentist Cancún | 0/1 |
| ? | Mentioned for: dental implants Cancún | 0/1 |
| ✓ | Mentioned for: emergency dentist Cancún [sq] | 1/1 |
| ? | Mentioned for: Cancún dental clinic for expats | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality First-page result for emergency/cosmetic dentist Cancún queries. [sq] | 2/2 |
| ✓ | Dedicated service pages [s16] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. Missing items are penalised.
Clinic operating licence: not published on the clinic’s website — penalty applied
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Mark Shtern [s16] | Oral & Maxillofacial Surgeon, Dental Implants | not published |
| Dr. Dan Kopilovich [s16] | Oral & Maxillofacial Surgery, Head & Neck Surgery | not published |
| Dr. Gilberto Galvez [s16] | Endodontics (Root Canal) | not published |
| Dr. Andrea Revilla [s16] | Esthetic/Cosmetic Dentistry | not published |
| Dr. Kevin Ishibashi [s16] | Cosmetic & Restorative Dentistry | not published |
| Dr. Cecilia Rodriguez [s16] | Periodontics | not published |
| Dr. Maria Virginia Parra [s16] | Prosthetic Rehabilitation | not published |
| Dr. Yurima Puente [s16] | Prosthetic Rehabilitation | not published |
| Dr. Brandon Fabricio Garcés [s16] | General, Aesthetic & Digital Dentistry | not published |
| Dr. Jacqueline Russek Schwarzblat [s16] | Prosthodontics & Dental Rehabilitation | not published |
| Dr. Bárbara Salomé Uribe Velalcazar [s16] | Prosthodontics & Dental Rehabilitation | not published |
Dentists are named, but their professional licence numbers are not published — penalty applied.
Red Flags
- medium Clinic operating licence not published (-4 pts) — The clinic does not publish its operating licence or registration number (derived from data).
- medium Dentists / their licences not listed (-4 pts) — The clinic does not publish its dentists with their professional licence numbers (derived from data).
Red-flag penalty applied: -8 points (capped at -20).
Data We Could Not Verify
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Google rating (Bayesian-adjusted)
- Reputation & Reviews: Google review volume
- Reputation & Reviews: Review recency
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Reputation & Reviews: Other review platforms
- Medical Infrastructure: Orthodontics
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Mentioned for: best dentist Cancún
- AI & Search Visibility: Mentioned for: English speaking dentist Cancún
- AI & Search Visibility: Mentioned for: dental implants Cancún
- AI & Search Visibility: Mentioned for: Cancún dental clinic for expats
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://drmarkshtern.com/ |
|---|---|
| Phone | +52 998 321 4677 |
| https://wa.link/83qzmr | |
| https://www.facebook.com/shterndentalclinic | |
| Google Maps | Map listing |
| Address | C. Cielo 10, Capilla Ecuménica, 77500 Cancún, Q.R., Mexico |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s16 | https://drmarkshtern.com/ | Clinic name, address, contacts, named team, services, X-ray/CBCT/lab, USD pricing, hours, languages, Google Maps, photos. | 2026-07-10 |
| sq | search:emergency dentist Cancún | AI/search visibility scout 2026-07-10 | 2026-07-10 |
Change History
| Date | Change |
|---|---|
| 2026-07-10 | Initial data collection. |
Spotted an Error?
If any information on this page is outdated or wrong, please tell us. Corrections are reviewed against sources and applied with a public change-history entry.